Certified Datorama
Managed Services

Certified Datorama Managed Services

Don’t let resource constraints affect your team’s ability to execute. When resources get tight, upscale your investment through certified Managed Services.

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Certified Datorama Managed Services

Why Decision Foundry

Award-winning consultants ready to support any size enterprise or agency

Audit

A 10-point assessment of the current state of your Datorama Setup.

Jump Start

We integrate three API connections, or one TotalConnect. This includes OOTB visuals with limited calculations.

Project Consulting

We allocate a minimum of 20 hours to work with your in-house teams to guide your implementation process.

Training

10 to 20 hours of instruction from our experts. Curriculum covers Datorama setup and maintenance

Full Implementation

We deliver a fully operational solution including strategy, documentation, support and limited training

Managed Services

We act as an extension of your team to audit, maintain and improve your use of Datorama.

WHAT WE DELIVER

Award-winning Projects

We’ve created the new standard in data communication.

Datorama Managed Services and Implementation Support

01

Regular Quality Checks

Manage your platform by verifying reports, data streams, mapping and other support requests using best practices applied across hundreds of implementations.

02

User Management

Add, delete, and modify user access across profiles and efficiently handle client requests while resolving issues within agreed SLAs

03

Change Request and Enhancements

Create, and modify existing data streams, dashboards, business logic, and custom calculations.

04

Strategy and Measurement

Best practice implementation techniques and strategies derived from 9 years of Marketing Intelligence Cloud experience (FKA Datorama) and 600+ implementations.

OUR SERVICE MODELS

Choose a plan that's right for you

 

Silver Pack

Best suited for clients with dashboards containing data retrieval with less than seven data streams.

  • Straightforward business logic for the dashboard
  • Frequency of dashboard QA could be on a weekly basis
  • Feature and Change requests of up to two per month
  • Basic maintenance activities
  • Weekly sync via call and email responses within one working day
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POPULAR

Gold Pack

Best suited for clients who have dashboards with data retrieval of less than 15 data streams.

  • Business logic of medium complexity
  • Frequency of dashboard(s) QA could be on a daily or weekly basis
  • Feature requests and change requests can be made on a weekly basis
  • Basic maintenance activities
  • Weekly sync via call and email responses within four working hours
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Platinum Pack

Best suited for clients who have dashboards with data retrieval with more than 15 data streams.

  • Business logic can be complex and linked to the Media Cost Center
  • Frequency of dashboard QA could be daily
  • Feature requests and change requests can be made on an ad hoc basis
  • Customized training for client teams
  • Basic maintenance activities
  • Weekly and daily syncs via call and email responses on a real-time basis
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FAQs

Any Questions?

Yes. Complying with legal and regulatory requirements related to data protection and privacy, such as the General Data Protection Regulation (GDPR) and HIPAA is a business mandate. Trust in the data you manage and the partners that manage it for you. 27001 is just one way a partner demonstrates their commitment to data security and legal compliance.

We require 20 hours per month and a 90-day minimum commitment. See our CSA and SOW for specific details. If you need less, perhaps there's a different delivery model we can support.

Yes, we have more than 120 professionals with various levels of seniority and industry experience. There is a variable hourly rate, but this can be discussed during the scope.

Yes, let’s discuss during the scope.

Yes. We will review your guidelines and requirements. We often provide services to highly regulated industries. Regardless, the protection of our client’s data is paramount.

No, and we don't have to. We are the largest, independently owned Datorama practice in the US.

This will be revealed after a mutual NDA is signed, but we will discuss ranges during a scoping call.

Yes. Decision Foundry is a top-tier, Marketing Cloud Intelligence partner. We've been building solutions on the Datorama platform for over nine years.

Sure. Download our creative dashboard work or take a look at our Datorama templates.

Yes, download our high level credentials, but reach out to us for more details, please.

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Give Us a call at : +1 646 584 2598